Shipping policy
Shipping Policy
Last Updated: July 2026
At VitalHer™, we are committed to delivering your order quickly and safely. Below you'll find information about our shipping process and delivery times.
Free Shipping
We offer FREE Standard Shipping on all orders over $49 USD within the United States.
For orders under $49 USD, standard shipping rates are calculated at checkout.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and major holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–12 Business Days |
| Canada | 7–12 Business Days |
| Australia | 7–12 Business Days |
| United Kingdom | 7–12 Business Days |
| Europe | 7–15 Business Days |
| Rest of World | 10–20 Business Days |
Please note that delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Tracking Your Order
After your order ships, you'll receive an email with a tracking number so you can monitor your package throughout the delivery process.
Please allow up to 48 hours for tracking information to become active.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you notice an error, contact us as soon as possible at:
We will do our best to update your address before your order is shipped.
Once an order has been dispatched, we cannot guarantee address changes.
Lost or Delayed Packages
If your package appears to be delayed or lost during transit, please contact our support team.
We will work directly with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the damaged product
- Photos of the shipping package (if applicable)
Our team will review your request and arrange a replacement or appropriate solution.
Questions?
If you have any questions about shipping or your order, we're happy to help.
Email: support@vitalher.com
Response Time: Within 24 business hours.
⭐ Shipping Highlights
- 🚚 FREE U.S. Shipping on Orders Over $49
- 📦 Orders Processed in 1–2 Business Days
- 📍 Tracking Number Included
- 💗 Friendly Customer Support
- 🔒 Secure Packaging